1. Who we are
The Belvedere Suites ("we," "us," or "our") is a private luxury lodge located at 22 Green Ave, Woodridge, NY 12789. This policy explains how we handle personal information collected through thebelvederesuites.com. Questions? Contact us at reserve@thebelvederesuites.com.
2. Information we collect
When you submit the inquiry form on our website, we collect the information you provide, including:
- Full name
- Email address
- Phone number
- Arrival and departure dates
- Group size
- Any notes or special requests you choose to share
We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, in order to keep the site running and secure.
3. How we use your information
- To respond to your inquiry and coordinate your stay
- To send you booking confirmations and stay-related updates
- To answer questions before, during, and after your visit
- To maintain the security and reliability of our website
We do not sell your personal information, and we do not use it for advertising.
4. Who we share it with
Inquiries submitted through the site are emailed to:
- reserve@thebelvederesuites.com — our reservations team
Email delivery is handled by our hosting provider. We may also share information when required by law, to protect our rights, or to protect the safety of our guests and property.
5. Cookies & analytics
Our site uses only the cookies necessary to operate the website. We do not currently run third-party advertising or cross-site tracking. If we add analytics in the future, we will update this policy first.
6. Data retention
We keep inquiry information for as long as needed to respond to your request, arrange and complete your stay, and comply with our legal and accounting obligations. You may ask us to delete your information at any time.
7. Your choices
- Unsubscribe. Every email we send includes a one-click unsubscribe link.
- Access, correction, or deletion. Email us at reserve@thebelvederesuites.com and we will respond within a reasonable time.
8. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
9. Security
We use reasonable technical and organizational safeguards to protect the information you share with us. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be highlighted on this page.
11. Contact us
The Belvedere Suites
22 Green Ave, Woodridge, NY 12789
reserve@thebelvederesuites.com